Endpoint security
Manage agreed endpoint protection tools on supported business devices.
OUR SERVICES / Cybersecurity
Security built into everyday IT.
Bring device protection, account administration and routine security management into a clear, practical service scope.
Discuss your security needsCybersecurity
Protection needs ongoing attention.
Devices need updating, accounts need protecting and former employees need their access removed. Security is closely connected to the everyday administration of your technology, rather than a task completed when software is first installed.
RC IT Services incorporates agreed security management into its Managed IT services. We discuss your environment and existing controls, then identify the areas that need to be managed and the responsibilities each party will hold.
THE SCOPE
What we can help with.
We agree the work, supported equipment and responsibilities before the service or project begins.
Patch management
Help keep supported Windows devices updated through managed patching processes.
User access administration
Include account setup, changes and removal within an agreed onboarding and offboarding process.
Microsoft 365 administration
Bring security-related account and configuration tasks into the wider management of Microsoft 365.
Backup monitoring
Monitor agreed backup services and identify reported failures that require attention.
Security visibility
Maintain visibility over the agreed tools and controls, with human oversight where judgement is required.
From the first conversation
to a clear plan.
- 01
Review what is in place
We discuss your users, devices, existing security tools and the concerns you want to address.
- 02
Agree the responsibilities
We define which controls and administrative tasks will form part of the proposed service.
- 03
Manage and review
RC carries out the agreed work and reviews relevant requirements as your business changes.
A LITTLE MORE DETAILYour questions,
Your questions,
answered.
Is cybersecurity part of Managed IT?
Security management forms part of the Managed IT offering, with the level of responsibility depending on the agreed plan and service scope. We will explain the proposed coverage before you commit.
Can you manage security tools we already have?
We assess the existing tools and environment first. This establishes what can be supported and whether changes are needed.
Does monitoring a backup mean every file can be restored?
Backup monitoring identifies reported service status and failures. Backup coverage, retention, restore testing and recovery responsibilities should be agreed separately within the service scope.