User administration
Manage agreed user-account setup and administrative changes.
OUR SERVICES / Microsoft 365
Microsoft 365, with someone looking after it.
Give your business a clear point of contact for setup, migrations and the ongoing administration of its Microsoft 365 environment.
Discuss Microsoft 365Microsoft 365
Licences are the starting point. Management keeps things organised.
Microsoft 365 may sit at the centre of your business, but purchasing licences does not automatically put account administration, access management or employee changes in place.
RC IT Services can help manage the Microsoft 365 tasks agreed within your service. For a new setup or migration, we discuss the environment you are moving from, the users involved and the work required before preparing a project scope.
THE SCOPE
What we can help with.
We agree the work, supported equipment and responsibilities before the service or project begins.
Onboarding and offboarding
Put a defined process around access when employees join, move roles or leave.
Licence administration
Help administer licences according to your business requirements.
Configuration and access
Carry out agreed configuration and access-management tasks within your environment.
Day-to-day support
Provide a route for supported users to raise Microsoft 365 issues.
Setups and migrations
Plan a separate project where a new environment or migration is required.
From the first conversation
to a clear plan.
- 01
Understand your environment
We discuss your users, existing setup and the tasks or changes you need help with.
- 02
Plan the work
We agree the administration scope or prepare a proposal for the setup or migration project.
- 03
Support the business
We carry out the agreed work and define how ongoing support and employee changes will be handled.
A LITTLE MORE DETAILYour questions,
Your questions,
answered.
Can Microsoft 365 management be included in Managed IT?
Yes. Administration can be included within an appropriate Managed IT service. The agreed scope sets out which tasks and users are supported.
Can you help when someone joins or leaves?
User onboarding and offboarding can form part of the agreed service, including the relevant account and access-administration tasks.
Is a migration covered by the monthly service?
Microsoft 365 migrations are treated as project work. We discuss the requirements and quote for the project separately from ongoing managed support.